I joined Complete ASAP in 2018, after working in estate agency where I managed the day-to-day running of the branch, before that, I spent over 20 years self-employed in the hair and beauty industry, and if there’s one thing that’s stuck with me from those days, it’s how important it is to really understand people.

Now, as a Team Manager, I still carry that belief into everything I do. I love creating a space where the team feels supported, motivated, and inspired to do their best. I’ve always been big on customer service and building strong, genuine relationships with clients, agents, and solicitors is still my favourite part of the job. I’m all about bringing good energy to the workplace, whether that means cheering on my team, sparking creative ideas, or jumping in to lend a hand when it’s needed most.

Outside of work, I’m all about live music, gigs, and a good night out (bonus points if there’s food involved). One of my favourite memories? Being so heavily pregnant, I got a police escort into a concert – easily the most iconic gig entrance I’ve ever made!