A quick introduction to the team

I have worked in the industry for over 20 years across searches, conveyancing, property investment, and estate agency which gives me a unique insight into the sector and has been beneficial in refining the Complete ASAP offering over the past decade to provide a seamless property transaction process.

Tony and I set up ASAP in 2014 with the aim of speeding up the conveyancing process and getting all parties involved in a transaction to work in collaboration.

I was a conveyancer for 13 years dealing with all types of residential transactions. My role included business development and I built close relationships with both Estate Agents and IFAs. It was this that really shaped my understanding of the customer journey and since then I have devoted my time to improving this for everyone involved.

When Richard and I launched ASAP in 2014, my role was to set up the operational side of the business. I love problem-solving whether dealing with specific issues on a sale or looking at ways to improve the overall service to our clients. I now work closely with our suppliers and am always looking for opportunities to evolve the ASAP service.

I’ve been in the property world since 2014, and if there’s one part of the job that truly fires me up, it’s sales progression — it’s where my heart is.

I started out right on the front line as a sales progressor, so I know exactly what it takes to do the job brilliantly and support our clients with care and precision. In my current role, I head up operations alongside an incredible team who feel passionately about speeding up property transactions.

I’m also proudly outshone on my days in the office by my dog, Nelly — our beloved office pooch who steals the show (and most of the attention).

Outside of work, you’ll find me running, walking, playing squash, basically anything active! Though I do have a serious soft spot for good food, especially chocolate… my ultimate weakness!

I am delighted to have been a permanent part of the ASAP team since June 2022. I’ve been working with ASAP on a consultancy basis since 2020, at the height of the pandemic and lockdown, and I’m proud to officially be part of the team. It’s been a pleasure to see the company grow 3-fold in the time that I’ve been working alongside them, and I look forward to helping the company build on that success to achieve its goals in the future.

I  worked within Estate Agency for many years before joining the team here at Complete ASAP in 2021 as a Sales Progressor. Then becoming a Team Leader in 2022 and now my recent promotion to Operations Manager.

I have amassed  a wealth of experience that has been gained not only through work but also through my personal life when dealing with my own complex house moves. I like people and have a friendly personality which helps me build good relationships with my colleagues, competitors and conveyancers.

In my personal time, I enjoy family time with my two sons and partner, visiting family in Italy and doing competitive ballroom and Latin American dancing.

I am a fully qualified accountant, FCCA, who has 33 years experience working in a financial and commercial environment.

I have worked in all sizes of businesses, ranging from BAE Systems, largest UK manufacturer to SME’s predominantly in the Yorkshire region. I pride myself on being a team player, who has been successful in a variety of business sectors.

In the last 10 years I have worked as a Portfolio CFO/ FD for my own business, MOJO executive Consultancy. I’ve had very enjoyable and successful assignments within a number of sectors including insurance, legal, not for profit, technology and currently property.

Outside of work I’m happily married with two beautiful labradors and spend my weekends normally agonising but occasionally enjoying Middlesbrough FC.

With over 20 years of property and technology experience, including leadership roles at Foxtons and Reapit, driving innovation and operational excellence. Including co-founding Reapit’s Foundations platform, a technology solution for property professionals worldwide.

In my role as fractional Chief Technology Officer (CTO) for Complete ASAP I work closely with agents and partners to develop apps, integrations, and systems that enhance efficiency and deliver real value to our clients.

My free time is spent with family, and friends or watching football and other hobbies.

I am a senior property professional with over 20 years of experience in the UK residential market. 

I have enjoyed various senior leadership roles at some of the UK’s best-known estate agency brands, including Lomond Group and Stirling Ackroyd Group where I was passionate in driving organic growth and supporting acquisitions.

I am thrilled to join the team during a pivotal time and will support the business in achieving its growth targets, working closely with the Board and Senior operations team.

In my personal time, I enjoy family time with my wife, three children and two dogs! I am a keen cyclist and Arsenal fan, both of which require stamina and at times an unwavering commitment to the cause! ​

I joined Complete ASAP in 2018, after working in estate agency where I managed the day-to-day running of the branch, before that, I spent over 20 years self-employed in the hair and beauty industry, and if there’s one thing that’s stuck with me from those days, it’s how important it is to really understand people.

Now, as a Team Manager, I still carry that belief into everything I do. I love creating a space where the team feels supported, motivated, and inspired to do their best. I’ve always been big on customer service and building strong, genuine relationships with clients, agents, and solicitors is still my favourite part of the job. I’m all about bringing good energy to the workplace, whether that means cheering on my team, sparking creative ideas, or jumping in to lend a hand when it’s needed most.

Outside of work, I’m all about live music, gigs, and a good night out (bonus points if there’s food involved). One of my favourite memories? Being so heavily pregnant, I got a police escort into a concert – easily the most iconic gig entrance I’ve ever made!

I have been working in the property industry for 9 years. Before joining Complete ASAP in 2017, I worked as a mortgage administrator, responsible for submitting mortgage applications and managing the sales progression. I particularly enjoyed the sales progression aspect of my role, which motivated me to apply for a Sales Progressor position at Complete ASAP. I love being part of the team here, as there’s always a fantastic atmosphere in our office!

Outside of work, I enjoy spending time with my partner and taking our puppy on new adventures

I worked in a solicitors for four years as a Paralegal in the Noise-Induced Hearing Loss Claims Department. I then went to work for Reeds Rains as a Sales Negotiator. It was here that I found that I enjoyed sales progression aspect of my job the most so was delighted when the job at ASAP came up in 2019.

I enjoy every aspect of my job role, especially interacting with our clients, solicitors and estate agents and working in our office environment.

I am willing to take on most challenges but don’t make me watch ET – since I was very young, I have been scared of the film and still can’t watch it!

I come from an estate agency background, having worked for two well regarded local agents before coming to Assured Sale and Progression in 2019. I have experience in all sides of the estate agency business, from valuations and new business to viewings, sales negotiation and sales progression. I enjoyed the sale progression aspect of my role so much that I decided to do it full time, and here I am!

I love having a chat with agents, buyers and sellers, and building a relationship with my clients. I also love having a gossip and a brew (or gin – although not in work hours obviously!) with my colleagues.

I have a degree in music and sing with the Yorkshire Philharmonic Choir, St Peter’s Consort and in the shower, much to the annoyance of my neighbour.

I joined Complete ASAP in 2019, bringing with me over eight years of experience in customer service. I’ve always believed that communication is key, and in this role, I get to put that into practice every day. Whether it’s supporting buyers and sellers, or building strong working relationships with estate agents and solicitors.

What I enjoy most is helping people feel at ease during what can be a really stressful time. I always take the time to understand each client’s individual needs and explain things clearly and honestly, so they feel supported every step of the way. Sometimes just having someone to talk things through with makes all the difference.

Outside of work, I love spending time with my family, especially my little girl, and I’m a big fan of cinema trips, travelling (Florida is my absolute favourite place), and listening to a bit of country music when I need to switch off.

Most of my previous roles were in high street banks including Barclays, Lloyds and First Direct. I was everything from a Cashier to an Academy Coach for new starters, to a Counter Manager and working for the Fraud Department. My last role before joining ASAP in 2017 was working within Mortgages at First Direct.

There are many things I love about my job, however, the most important thing to me is who I work alongside; I have so many great relationships, not just with my ASAP colleagues but with the clients, agents and the solicitors too.

I am currently studying a part-time Psychology with Counselling degree at the Open University – understanding people is one of my passions.

Having worked in the customer service industry for well over 20 years, I have a wide and varied experience of working with people from all walks of life, with over 10 years in Estate Agency working for two well regarded local Agents.

It has been extremely rewarding gaining  knowledge of all aspects of the sales process along the way, from booking that important first viewing to sales negotiation and through to sales progression.   The satisfaction when a sale completes is extremely rewarding.

Since joining ASAP, I can truly say no two days are the same.  I feel that I am now building relationships with clients and buyers and sellers which is one of the best aspects of the role.

In my spare time I enjoy going for long walks with my other half, gardening or just settling down with a good book .

I have worked in the estate agency sector for 9 years in several different roles. Starting as an administrator, then as a sales negotiator, office manager and valuer. Each of these roles has given me the experience required to now settle in my niche as a Sales Progressor.

As much as I have enjoyed the sales side of the industry, my real passion is to build a rapport with buyers and sellers between sale and completion. I want to be able to help people to enjoy this process with as little stress as possible through good communication and building of relationships. Moving house is one of the most important and joyous things you will do in your life – it should be exciting, not a chore!

In my personal time I enjoy spending time with my wife and 6-year-old son. We enjoy walking, going to live music events and following our various sports teams!

I have been in the industry 11 years working my way up from Trainee Sales Negotiator to Negotiator, HMO Sales Manager, Property Valuer and eventually Regional Sales Manager.  I absolutely love working for the sales side of property and making sure the buyers and sellers have a smooth journey through to completion.  I love building relationships with buyers, sellers, agents and solicitors.  It is very important to me that we have a fantastic rapport to enable us to work together perfectly. 

After having my son, I wanted to be part time to spend time with him and ASAP fitted perfectly.  Not only do I love my job but everyone I work with is so lovely and I couldn’t be happier.

In my spare time I love walks and spending time enjoying nature especially with my son.  I love concerts and festivals and spending time with family and friends.

Everyone in the office would definitely describe me as a Chatterbox, so working in Sales Progression is perfect for me! I love building new relationships with clients, agents and solicitors. Before joining Complete Asap I worked in a local Estate Agents which is where I found my love for sales progression. The best part of my job is, without a doubt is calling clients and letting them know we have exchanged, each exchange call still feels as good as the first!

We do more than just progressing transactions at Complete Asap, we advocate for our clients, pick up the phone when things are challenging and support them through a huge life event.

When I am not at work you can find me rewatching Greys Anatomy for the 100^th time, spending as much time as I can in Spain and watching Leeds United back in the Premier League!

I’ve worked in sales and marketing since I left school (a long time!), first in the travel industry as an agent, then progressing to National Sales Manager for an international hotel company. I began a new career in estate agency in 2008 and rose through the ranks to Senior Negotiator but my main area of interest was sales progression.

I joined Complete ASAP in 2021 and have enjoyed working closely with estate agents, mortgage advisors and solicitors as part of this brilliant team since. Delivering excellent customer service has always been my motivation and I love helping people through the process of selling and buying their homes.

 My interests include genealogy, travel, music, theatre and walking; I often research family histories for people and am fascinated by an unusual surname!

Throughout my career I have worked mostly within a sales environment, cutting my teeth in recruitment.  I have been working within the property industry for the best part of 10 years both within an independent local estate agent and a new build developer as a Senior Negotiator.  I have a passion for delivering exceptional customer service and always treat people how I would want to be treated.  I believe this is of paramount importance in this industry as you are supporting people through what is potentially one of the most stressful times in their life.

In my spare time ,I enjoy walking and have recently got a puppy who is loving getting out and about.  I love gardening although still learning and have a great social circle in which I actively join with days out, meals etc.

I’ve worked in property since 2014, starting out in lettings through an apprenticeship, but I found my real interest in sales progression when I joined Complete ASAP in 2021. I started off in the Sales Progression Support team and have since worked my way up to Sales Progressor and I love it!

Helping clients understand what’s going on and guiding them through the process step-by-step is so rewarding. It’s not just about chasing for updates, it’s about reducing stress, managing expectations, and being a friendly, reliable voice during a big life moment.

Even though we work remotely, the support and team spirit at Complete ASAP is amazing. You’re never on your own here – there’s always someone ready to help or jump on a call.

Outside of work, I’m a bit of a homebody. I love gardening and growing my own vegetables (there’s nothing better than eating something you’ve grown yourself!). I also spend loads of time with my family – especially my five sisters and catching up with friends over good food and laughs.

I have always worked in customer service roles throughout my career. I joined the property industry 5 years ago and realized it was an industry I was passionate about and wanted to progress my career in and so I studied and achieved my Level 3 award in the sale of Residential Property. I enjoy the sales progression part of the role the most and so when the opportunity to join the team at Assured Sale and Progression came up I was delighted.

 Outside of work I enjoy spending time with my family, going for walks and baking cakes…then eating them!

After over 20 years in Estate Agency, across both corporate and independent branches, I’ve found my true passion in Sales Progression. I’ve also worked in retail sales and banking, but nothing beats the satisfaction of helping people through one of the biggest (and often most stressful!) milestones in their lives.

I’ve moved house 12 times myself, so I know just how overwhelming it can be, and how important it is to have someone organised, tenacious, and calm in your corner.

I love building strong, friendly relationships with clients, solicitors, and colleagues. Every day is different, and I thrive on the challenge of getting transactions over the line quickly and smoothly- always with clear updates and a supportive ear.

Outside of work, I’m usually out and about with my partner and friends at the cinema, a concert, or a weekend city break, hunting down the best restaurants and coffee spots. I live by the Lincolnshire coast, so I never pass up a walk on the beach with my miniature dachshund. My favourite holidays were visiting Contoy Island in  Mexico and watching the sunrise from a hot air balloon over the Atlas Mountains- both absolutely unforgettable.

For the last decade,  my background has largely been in real estate selling and management, with sales progression being a large and integral part of that. I started out as a trainee and worked my way up to management. I have qualifications in real estate which includes sales, lettings, auctioneering and mortgages. I have also been a mortgage advisor so have experience of the industry from that side of the business.

When I am not working, I like to go to the gym and spend time with family. I also like to continue my studies and am currently working on a degree in History and international studies.

I have 12 years experience within the property industry. I have worked different roles but prefer sales progression as I like to help people and I like to make moving as stress free as possible for sellers and buyers.

I joined ASAP just over a year ago and I am really enjoying it.

In my spare time I enjoy spending time with my family and friends. I also enjoy reading, going to the gym and am a season ticket holder for my local football team (Barnsley Football Club)

I started out my career in Estate Agency after leaving college where I worked for a local Chartered Surveyors. Following this I secured a job at a national commercial agents where I was in charge of valuing and selling holiday parks, lodges and holiday cottages in the North of the UK and Scotland.

In 2013 my family and I set up a Chartered Surveyors and Estate Agency in our local town in the Yorkshire Dales which has gone from strength to strength. Pre-pandemic I went to the Middle East and worked on a personal building project and once completed (and more importantly sold) my family and I returned to the UK and I have been working for Assured Sales and Progression since my return.

I enjoy walking and travel and my three boys certainly keep me busy at home!

I’ve been in property for over 10 years now, and I still love the buzz of guiding people from “sale agreed” all the way through to completion. As a Sales Progressor, my role is all about making that journey smoother, clearer, and a little less stressful – whether it’s your first move or your forever home.

I hold both NAEA and CeSP qualifications, and I’m passionate about combining industry knowledge with a human approach. I’ll always take the time to explain what’s happening and why, so my clients feel supported and in control every step of the way.

When I’m not deep in the world of completions and contracts, you’ll usually find me out exploring waterfall walks with my family and our Spaniel, trying out new recipes in the kitchen, or at a live music gig – ideally all in one weekend!

Before joining ASAP I worked for Reeds Rains in Pontefract for over 3 years. As a sales negotiator my jobs varied every day but I loved the sales progression side of the job which is what made me make the jump to ASAP!

I love updating people every day and speaking to all different types of people.

When I’m not at work, I will be knee deep in mud either walking the dog or mucking out my horses so coming to work can feel quite glam for me some days!

My first job after leaving school was in an elderly care home as an administrator, where I stayed for 16 years. I fell into the property world in 2021, working for a local agent as sales support and then as sales progressor. I have always loved building great relationships with people, and this is the perfect job for just that.

Making any situation that little bit easier is my main priority.

Giving buyers and sellers the good news that contracts have exchanged is by far my favourite part of the job, reaching that milestone will never get old.

When I’m not at work my favorite place to be is with my husband and 2 children. I also enjoy going out for dinner with my friends.

I’ve worked in pretty much every area of estate agency over the years, and I’ve always loved the buzz of helping people move home. At Complete ASAP, what I enjoy most is supporting our clients through the sales and purchase process. It’s such a big moment in their lives, and it’s great to play a part in making it happen as smoothly as possible.

I’ve grown a real passion for sales progression and developed some strong negotiation skills along the way. I love being the person who keeps things moving and helps solve any bumps in the road.

Outside of work, I’m into photography—I love capturing little moments, whether I’m exploring somewhere new or just out and about. I’m always up for discovering new places with my dog and husband, and listening to whatever music fits my mood that day.

I have always worked within the property sector, throughout my career and I have worked in both sales and lettings. My previous roles have taught me that communication is key when it comes to these transactions. I enjoy speaking with clients and liaising with solicitors, to ensure the transaction goes through swiftly.

In my free time, I enjoy spending time with friends and family, and going on long walks, and I also love to bake!

I have been in the estate agency industry for 7 years starting as a sales negotiator for a local estate agents, working in all different areas of the business from valuations to viewings, business generation to sales progression.

I love every aspect of selling a home, but the progression process is the most fulfilling part for me. No two properties are the same. I love every client’s individual stories as to why they might be moving and remembering this can be the hardest and most expensive transaction of their lives. So to be able to make that a little easier and to be remembered for it is really rewarding. Which is why I love my role with Complete ASAP, focusing solely on sales progression.

In my spare time I love going camping with my daughter, going to see musicals and reading lots of books.

I’ve worked in sales progression since 2022, where I began working for a local estate agent. Prior to this, I worked at a hospital, as a nursing assistant and phlebotomist. I’ve always really enjoyed working with people and get a lot of job satisfaction from having a positive impact on a people’s lives. Complete ASAP gives me the opportunity to do exactly that, knowing you have been a part of someone’s successful journey in selling and/or buying a home is a great feeling.

My partner and I have 3 boys, outside of work I spend a lot of time at football matches or training. I love spending time with our families, and friends and going on holidays!

I have been in the property industry 17 years, starting as a sales/lettings negotiator and then being promoted to a manager/valuer so I have a vast of knowledge and experience and love doing what I do and everything that comes with dealing in property.

I love socialising with friends and family and especially going to gigs and watching my husband DJing. I turned 50 this year and my husband took me to Luminosity Beach Festival in Zandvoort and it was the best experience I have ever had.

My property journey started about 14 years ago when I moved to a small coastal town called Langebaan in the Western Cape South Africa.

I was privileged enough to manage a small estate agency and auctioneer near Cape Town. I absolutely fell in love with the people and that is where I developed the passion for helping people find their dream homes. I love the excitement of the property market, helping to support buyers and sellers navigate challenges during the conveyancing process.

I decided to dive deeper into property and joined the Asap Team as a Sales Progressor. Every day is an absolute pleasure working with the best team, agents, clients and solicitors, everyday is different so the excitement never ends.

On weekends, I enjoy camping, spending time with friends and family and enjoying a glass of red in the gorgeous garden with my husband and fur babies.

Born and raised in South Africa, I like to think I bring a bit of that vibrant energy into everything I do. Especially when it comes to helping people move home! I’ve worked in the property industry for several years now, and as a Sales Progressor at Complete ASAP, I’m here to make the journey from sale agreed to completion as smooth as possible.

I’m passionate about building strong relationships and making sure every client feels listened to, supported, and fully informed throughout the process. My background as a rugby coach taught me a lot about teamwork and communication, two things I use daily to keep things moving and get results for our clients.

Whether it’s your first move or your forever home, I’ll be here every step of the way to keep things on track and stress to a minimum.

Before joining Complete ASAP, I spent over a decade working as an attorney in South Africa, specialising in civil, corporate, property law, conveyancing, and deceased estates. Now, as a Sales Progressor, I get to use all of that legal knowledge in a much more hands-on way, helping buyers and sellers navigate their move with clarity, confidence, and a bit of calm.

What I love most about this role is being able to guide people through such a big milestone, offering support and reassurance every step of the way. No two transactions are ever the same, and that’s exactly what keeps it exciting.

When I’m not at work, I’m usually off on some kind of adventure with my son, whether we’re watching the latest Marvel film or getting completely absorbed in a new Lego build, we’re always finding new ways to have fun together.

With over 21 years in the property industry covering everything from sales and lettings to property management and now sales progression – I’ve pretty much seen it all. But the one thing that never gets old? Being part of someone’s journey as they move into a new chapter of their life. Helping to make that happen is incredibly rewarding.

Working at Complete ASAP feels like being part of one big family. The support, encouragement, and genuine team spirit here are second to none. Sometimes I have to pinch myself to believe it’s real!

Every day brings something different, and I love that I get to do this job surrounded by such an amazing group of people.

Outside of work, you’ll usually find me with my nose in a good book, out hiking through nature, swimming, or spending time with animals (I absolutely adore them). If this industry has taught me anything, it’s patience – and lots of it!

What I love most about Sales Progression is that no two days are ever the same – and there’s nothing more rewarding than supporting people through what can be a really overwhelming process. Whether it’s your first home or your fiftieth, I’ll be with you every step of the way to make sure you’re handing over (or receiving!) those keys as soon as possible.

I’ve been working in Sales Progression for over 10 years now, including time in management roles, and I still get just as much satisfaction from helping a transaction reach the finish line. I’m all about clear communication – breaking down the legal jargon so my clients feel informed, reassured, and confident from offer accepted to completion.

Outside of work, you’ll usually find me spending time with my wife, our young son, and our three (very energetic) dogs. I also love sewing and making clothes for my son – he’s without a doubt the best-dressed kid at nursery!

I’m proudly South African with over 12 years of experience in the property industry. Before joining Complete ASAP, I worked at a property-focused law firm, collaborating closely with estate agents and learning the ins and outs of complex transactions. That legal experience taught me the importance of accuracy, attention to detail, and the power of clear communication — all things I now get to use daily as a Sales Progressor.

Since joining the team, I’ve grown so much. Not just in the role itself, but also in how I work with people. Helping clients feel calm and confident through what can often be a really overwhelming process is something I take a lot of pride in. There’s nothing better than guiding someone through all the ups and downs of a sale and seeing everything come together at the end.

I’m passionate about helping people, solving problems, and making the sales journey as smooth and stress-free as possible. I’m proud to be part of a team that feels just as committed to that as I am.

I accidentally stumbled into estate agency over 20 years ago, after having children. I was looking for office work that I could do to fit in around my husband’s job and came across a Weekend Receptionist role at a large independent estate agents in Wakefield. I didn’t know much about the sector then, but I do now.

By nature, I am a good facilitator and have an eye for detail, so being a Legal Pack Manager is the ideal job for me.

After a busy day, I like to spend time with my family (including my dog) and we go away in our caravan, providing ample opportunities for walking, as often as we can.

I started working at Complete ASAP as an apprentice in sales progression support in 2022, new to the industry. This role gave me the opportunity to grow my knowledge and experience, where I was then promoted to a Sales progressor. I loved this role as I was able to build on the knowledge base I had and focus on delivering great customer service.

I am now a Legal Pack Manager and my favourite thing about working at Complete ASAP is the variety in my day. No day is the same and I get to work with a brilliant group of people.

I love to read, the genres include thriller, romance and fantasy novels and last year I hit a personal goal of 54 books read in a year. Travelling is a big part of my life, I enjoy city breaks in Europe with my friends.

I have worked in several customer service and sale roles over the past seven years, previously working within a conveyancing firm where I realised my desire to support people through the conveyancing process. I enjoy speaking with people and providing the knowledge I have to make their experience better.

Outside of work, my favourite activities include game nights with my friends and a good book.

I’ve come from financial background having worked for a high street bank for over 14yrs and in the banking industry 16 years, dealing with all aspect of finances.

I enjoy speaking to different people every day and helping them through their buying/selling journey.

Outside of work I am a massive football fan especially Leeds United. I also help coach my son’s local football team. I love going on days out and spending time with my family.

I come from a sales background, where I have closed multiple deals daily. I am an extremely customer focused induvial who thrives off interactions with customers.

Buying a house is one of the most stressful times in peoples lives and it gives me great satisfaction being able to help make the process as smooth as possible.

In my spare time I enjoy spending time with friends, cooking, traveling and I am a huge dog lover.

I joined Complete ASAP in 2021, bringing over a decade of experience working in customer service and sales. I’ve always been someone who enjoys helping people, and this role gives me the chance to do just that, guiding clients through a process that can feel overwhelming and making it as smooth and stress-free as possible. Every day brings new conversations and fresh challenges, and that’s what I love about it.

Outside of work, I’m never far from a creative project. I come from a very crafty family, so whether I’m crocheting, sewing, or giving old furniture a fresh new look, I’m always making something. I love giving new life to forgotten pieces and finding space for them in my home – even if I’ve got a few too many projects on the go at once!

I’ve been working in the utilities industry since 2014, and from day one, sales has always been my passion. Since joining Complete ASAP, my love for the job has only grown; helping clients organise their bills for their new home and making their lives easier is what gets me up in the morning.

For me, success isn’t a finish line. Every time I hit a goal, I push myself even further. I’ve always believed that with the right mindset and work ethic, the sky really is the limit.

Outside of work, I’m a proud mum and everything I do is for my family. Any success I achieve is sweeter when I get to share it with them.

I have previously worked in childcare since 2008, working my way up to SENCO and Deputy manager. I enjoyed my role, especially working with both parents, children and external agencies. As I advanced in my career, I began to enjoy the admin side of my work, resulting in me wanting a career change.

I joined Complete ASAP in June 2024. I love working in the property industry and as part of a great team here at Complete ASAP. The best parts of my role are speaking to buyers regarding ordering their searches and supporting them through the beginning of the conveyancing process. I also love working alongside amazing colleagues and the fact that I am always learning something new.

In my personal time, I love spending time with my two teenagers and dog going hiking and on lots of holidays exploring new places.

I joined Complete ASAP back in 2020, bringing with me experience from a variety of admin roles,  including my very first job as a conveyancing search agent.

Now, I get to help clients get ahead in the conveyancing process by guiding them through their paperwork and making sure everything is in place from the start. I love working as part of a team and being able to support people during such an important moment in their lives.

Outside of work, I’m a big animal lover! You’ll usually find me out on long walks with my husband Luke and our dog Bronson, planning our next holiday, or binge-watching a good TV series (the more episodes, the better!).

Previously I was a Branch Administrator and Sales Progressor for Sequence Homes for two and a half years.  Before that I ran my own cell within a warehouse, dealing with clients and dispatching nationally and internationally. I love to help people and it’s hugely fulfilling to be able to make steps as easy as they can be for any client.

Outside of work I currently work on personal digital art that is showcased online for clients. I’m also currently learning a bit of German in my free time and love to travel to see new cultures.

My career in estate agency started at 16 as an apprentice.  I worked my way up the ladder and eventually became a manager of a small, but busy branch. This experience allowed me to see the variety or roles involved in buying and selling properties, something that now aids my passion for giving the very best customer service. I love connecting the dots and being a ‘problem solver’ is second nature to me.

In my spare time you will find me at the gym, walking my dog, horse riding or socialising with friends.

I first stepped into the property world in 2011 as a Receptionist and worked my way through just about every role in the agency. The part I loved the most? Building genuine relationships,  and that’s still what drives me today.

I joined Complete ASAP in 2021 as a Sales Progressor, working with agents and clients across the UK, and I now focus on Account Management. I really enjoy getting to know new people, maintaining strong connections with our agents, and making sure we’re delivering the kind of service we’d want ourselves. There’s nothing better than seeing those relationships grow and knowing we’ve made someone’s job a little easier.

Outside of work, I’m usually running around after my one-year-old daughter. She keeps me on my toes! I love spending time with friends and family, travelling when I can, and trying to enjoy a hot meal (even if it’s usually with one hand!).

I have worked within the conveyancing industry since 2016. I started in a customer care role at a law firm and worked my way up through the sales team to become a legal assistant.  I held this role for over 3 years. Here I learnt that communication is at the centre of any transaction.

I started working as a Sales Progressor at Complete ASAP in 2021. It allowed me to use the knowledge I gained in my previous job as a legal assistant to help clients, agents and solicitors navigate the complicated world of conveyancing and I loved building relationships with our estate agents.

In my current role as Broker Account Manager, I support our mortgage broker clients helping them to build strong relationships with our network of solicitors and ensuring that all parties are getting the most out of our service.

In my spare time, I enjoy socialising with my friends and attending live music events.

I started my finance journey back in 2010 as a finance assistant. I had never worked in finance before so I was starting from scratch. I loved my job but in 2016 become pregnant with my little boy and I decided to work from home, doing finance/admin jobs whilst he was young.  He is now 5 years old and in school, so I have been able to join the ASAP team and get back into the full swing of finance again.

Alongside my finance experience, I have completed my AAT level 2 & 3, attending college in the evenings.

I live in Leicestershire with my husband and son and in my spare time, I enjoy spending time with family, gardening, red wine and eating out.

I started in Finance in 2018, working in various sectors, mainly manufacturing.  I have now completed my AAT levels 2 & 3, and I have almost finished with level 4. I started working for Complete ASAP in May 2024.

I live with my 2 children in East Yorkshire, so sy weekends are usually spent as a taxi to horse riding or swimming lessons. We have 2 dogs and 2 cats, a Dobermann called Mabel and a Jug (Jack Russel x Pug) called Frank and the cats Jessie and FiFi (as you can imagine my house is very busy!)

I have worked in marketing for most of my career, across a number of sectors including books, whisky, tourism, education and events.  For a number of years I have run my own marketing consultancy and ASAP has been one of my favourite clients.  I have now joined the team on a more permanent basis, supporting ASAP through an exciting period of growth.

Outside of work you will find me in the garden, hiking in the countryside with our pooch or planning our next trip away.

And my unsual Irish name?  It is pronounced Sive to rhyme with five!

I graduated from Northumbria University with a 1^st class honours in business with marketing management in 2023. Joining Complete ASAP shortly after. What I love most about marketing is understanding the customer decision making journey and the psychology behind each stage.

In my free time I enjoy finding new places to eat and going to the gym. My ideal weekend starts with an early morning workout and ends with a Sunday dinner. I also run a small business selling embroidered hoodies and sweatshirts in my spare time.

Nelly started working at ASAP in 2023, keeping a close eye on team members, and more importantly,  the biscuit tin.  She is quick to respond to unexpected changes or new arrivals and is always one step ahead of any surprises.

Nelly plays a vital role in ensuring the Complete ASAP team stays safe, focused, and working efficiently together every day. And when things get a little too stressful, she’s always ready with a gentle nuzzle and a wag of the tail to help restore a sense of calm.