News just in!
Here’s where we bring you all of the up to the minute news. Everything that’s moving, shaking and completing. It’s not so much a newsflash, as news in a flash!
ASAP supports Crisis with ‘Front Door Friday’ campaign
At Complete ASAP, customer feedback is as an absolute priority to us. We want to know what we did well and how we could do even better. Our commitment to excellence is demonstrated by the recent incre
04 June, 2025
M&M Estate & Letting Agents: Driving Rapid Growth with Complete ASAP
About M&M Estate & Letting Agents M&M Estate & Letting Agents, based in Gravesend, Kent, has been serving the local community for over 40 years. As an independent estate agency, M&
09 May, 2025
Complete ASAP appoints Julian Dunbar as Chief Operating Officer
We are excited to announce the appointment of Julian Dunbar as our chief operating officer (COO), as part growth plans. Julian brings over 20 years’ experience in property to our team. He has su
15 April, 2025
Our new jogging before you log in initiative
Following recent scientific research from IHRET* showing that staff are 52% more productive when they start the day with movement, we have introduced a new initiative which requires all staff members
01 April, 2025
Celebrating International Women’s Day
We hosted a coffee morning for our team based in Pontefract to mark International Women’s Day on 8th March. A total of 83% of our workforce is made up of women, with 49 female staff, 11 of which are i
10 March, 2025
Navigating the Stamp Duty Deadline – without the headache
With the upcoming end of the Stamp Duty holiday on 31st March, the property industry has seen a surge in activity and is bracing itself for a frantic few weeks ahead. We saw from the end of the Stamp
18 February, 2025
Stamp Duty Changes 2025: What You Need to Know
Stamp Duty Changes 2025: What You Need to Know From 1st April, 2025, stamp duty rates will change for property transactions across England and Northern Ireland, introducing new thresholds that estate
23 January, 2025
Complete ASAP appoints Matt Goddard as Chief Technology Officer
We have appointed Matt Goddard as Chief Technology Officer (CTO), as the company enters its next major growth phase in response to increasing market demand for its services. With over 20 years of indu
07 November, 2024
Transaction times have increased by 23% in the last 10 years
Reflecting on a decade of trading, we reviewed the property market from 2014 In honour of our 10th birthday this September, we analysed key property trends from then and now, with exclusive data from
05 September, 2024
Complete ASAP appoints Jon Oliver to Finance Director
We are delighted to welcome Jon Oliver to the role of Finance Director, as the company gears for further rapid growth. In the role, Jon will support the Board in its implementation of the medium- to l
14 May, 2024
Hammond & Stratford | Taking sales progression to the next level
About Hammond & Stratford Founded by Glen Hammond in 2004, Hammond & Stratford has three branches across the county of Norfolk, with residential sales forming the core part of the business. Th
07 May, 2024
What is Sales Progression?
Sales progression is the term used to describe the management of the process from the point an offer is accepted on a property to when the keys are handed over to the buyer. It’s a multi-step process
16 April, 2024
New buyer information packs aim to reduce transaction times and fall through rates
We have just launched a brand new material information solution, designed to help reduce transaction times, minimise fall through rates and keep estate agents compliant with recent updates to the Cons
20 March, 2024
How managing your pipeline can help to increase market share
Despite the somewhat challenging year, we have seen many agents we work with continuing to flourish. We support hundreds of agents across the whole of the UK, so frequently get to see a good snapshot
21 February, 2024
Team Managers Achieve level 3 CeSP Qualification
Complete ASAP is delighted to announce that all of its sales progression managers have passed their Level 3 Certificate in Sales Progression (CeSP). In late 2023, online training and qualificati
15 February, 2024
Kiah Winder | Apprentice Profile
Back in 2017, Kiah Winder worked as a paralegal at a firm of solicitors but was keen to explore different career avenues. She then heard about the sales progression apprenticeship scheme at Complete A
08 February, 2024
4 Ways to Boost your Cashflow in 2024
The current property market is littered with challenges facing estate agents including a consistently high number of fall throughs, market uncertainty and a drop in property demand. Estate Agent Today
15 January, 2024
End of Year Survey | Market insights
At Complete ASAP, customer feedback is as an absolute priority to us. We want to know what we did well and how we could do even better. Our commitment to excellence is demonstrated by the recent incre
22 December, 2023
Contributors of the Month | October 2023
At Complete ASAP, customer feedback is as an absolute priority to us. We want to know what we did well and how we could do even better. Our commitment to excellence is demonstrated by the recent incre
08 November, 2023
NPS of 78 and Rising; Top quality Sales Progression
At Complete ASAP, customer feedback is as an absolute priority to us. We want to know what we did well and how we could do even better. Our commitment to excellence is demonstrated by the recent incre
03 November, 2023
Jamie Taylor promoted to Operations Director
This month's accolade goes to Team Leader, Lucy Relins. She has had lovely feedback from her team as well as sales progressors from other teams who have appreciated her positive and friendly attitude
25 September, 2023
Contributor of the Month | August
This month's accolade goes to Team Leader, Lucy Relins. She has had lovely feedback from her team as well as sales progressors from other teams who have appreciated her positive and friendly attitude
22 September, 2023
Jamie Taylor Scoops Major Award
Our Sales Progression Checklist is designed to help Estate Agents get their transactions over the line faster. As dedicated sales progression experts, we understand the importance of efficient process
14 September, 2023
Entrust Sales Progression to the Experts
Since the turn of the year, we’ve seen a whirlwind of changes and updates throughout the property industry. So, as we approach the halfway point of 2023, we’ve taken a look back at some of the key ele
10 August, 2023
Contributor of the Month | July
This month's accolade goes to Team Leader, Lucy Relins. She has had lovely feedback from her team as well as sales progressors from other teams who have appreciated her positive and friendly attitude
09 August, 2023
How to Successfully Grow a Property Team
As the head of a team of 70, which has grown from a standing start over the last six years, I am constantly looking at ways of helping to develop the skillset of everyone individually, in order to sup
28 July, 2023
New Sales Progression Qualification
Sales Progression is our thing so when we The Able Agent asked us to help them develop a new Level 3 certificate in sales progression, we didn't hesitate. Now it is launched and ready to get transact
19 July, 2023
Contributor of the Month |June
Lyndsey has been nominated almost every month by various people across the business which highlights the positive impact she has on everyone around her.
10 July, 2023
Sales Progression Checklist
Our Sales Progression Checklist is designed to help Estate Agents get their transactions over the line faster. As dedicated sales progression experts, we understand the importance of efficient process
21 June, 2023
Could you be earning more?
In the fast-paced world of the property industry, time is money. We understand that Estate Agents are constantly striving to increase their efficiency, complete transactions quickly, and maximise thei
05 June, 2023
Market Update: The property industry in 2023
Since the turn of the year, we’ve seen a whirlwind of changes and updates throughout the property industry. So, as we approach the halfway point of 2023, we’ve taken a look back at some of the key ele
24 May, 2023
Contributor of the Month | April
It’s time to celebrate April’s ASAP Contributor of the Month – Congratulations to our Finance Assistant, Kate Simpson, your hard work, and commitment to taking on increased responsibility have earned
23 May, 2023
Proud that Front Door Friday has raised thousands for The Samaritans
When we launched our Front Door Friday campaign, we always knew that it could go a long way toward helping those in need. As we mark Mental Health Awareness Week, we really wanted to bring this campai
18 May, 2023
Contributors of the Month | March
This month, we have not one but two contributors of the month after multiple nominations were received for these outstanding ASAP team members. Courtney Knowles, Client Services Team Leader, and Allis
21 April, 2023
Don’t let AML legislation keep you awake at night
AML is a hot topic, which has recently hit the headlines, and it remains a key concern for the property sector in particular. Rarely a week goes by where we don’t hear of cases of agents falling foul
12 April, 2023
Contributor of the Month | February
The nominations have been flying in and it’s time to celebrate the accomplishments of an outstanding ASAP team member who has exceeded expectations in their role. This month, we are delighted to annou
17 March, 2023
Offer your clients peace of mind with No Sale, No Fee searches
As a Mortgage Broker, finding reliable and efficient conveyancing solicitors for your clients can be a daunting task. With so many solicitors to choose from, it can be hard to know which ones to trust
09 March, 2023
A sales progression service that pays you, is it too good to be true?
They say that if something seems too good to be true then it probably is. But, what if we told you that isn’t always the case? In fact, we have a perfect example in which Estate Agents can not only im
09 March, 2023
Celebrating our women leaders this International Women’s Day
Today is International Women's Day, and to celebrate we caught up with our Legal Manager, Chloe Jensen for a Q&A to find out more about her experience and advice for women pursuing leadership position
08 March, 2023
Contributor of the Month | January
It’s that time of the month again when we celebrate the success of an ASAP team member that has gone above and beyond in their role. This month, we’re very pleased to announce that the Contributor of
22 February, 2023
8 weeks faster: Revolutionise your clients property transaction experience
If you’re a Mortgage Broker, you know all too well the frustration of transactions taking longer to complete than expected. Delays can be caused by a range of factors, including slow communication bet
21 February, 2023
4 ways to boost your cashflow and collect your fee faster
In today’s competitive property market, attempting to find ways to complete transactions efficiently and cost-effectively, while still providing a high-quality service, is challenging. Here are 4 grea
21 February, 2023
Meet our super Sales Progression Support Apprentice – Kiah Winder
To mark this year’s National Apprenticeship Week, we’d like to celebrate the success of our Sales Progression Support Apprentice, Kiah Winder. Since joining Assured Sale and Progression in March 2022,
09 February, 2023
Maximizing Efficiency & Minimizing Costs: How Estate Agents can benefit from outsourcing in 2023
In an industry that’s experiencing a period of change, the challenge of maintaining efficiency while reducing costs for Estate Agents is more crucial than it’s ever been. With ongoing shifts in legisl
08 February, 2023
Contributor of the Month | December
A huge congratulations to Sales Progression Team Leader, Emma Delaney for being awarded the ASAP Contributor of the Month for December! Emma was nominated for the award by her team for her exceptional
31 January, 2023
The Year Ahead
As we move into 2023, we have taken a look at what we expect from the property industry during the coming year, how Estate Agents can prepare, and why there is reason to be optimistic about the months
23 January, 2023
October & November Contributors of the Month
Congratulations to Helen Mayfield and Georgina Sanderson for being named our Contributors of the Month for October and November! Both Helen and Georgina have been recognized for their exceptional cust
15 December, 2022
How we’re measuring our world-class customer service with Net Promoter Score
You may have come across the term ‘NPS score’ or ‘Net Promoter Score’ before, but what is it and how does it help organizations measure their customer experience? Net Promoter Score (NPS) is a proven
19 October, 2022
Celebrating success this International Women’s Day with Jamie Taylor #IWD2022
To celebrate International Women’s Day, we want to give you the opportunity to meet an incredibly talented member of our operations team, Jamie Taylor. As our Operations Manager, Jamie is responsible
08 March, 2022
Catching up with Friends Old and New
A few members of the ASAP team had the pleasure of attending the prestigious EA Masters awards last week, most making the trip down to Evolution in London from Yorkshire for the event which took place
08 November, 2021
ASAP’s Top Tips for a Faster Turnaround
At ASAP, we firmly believe speed is of the essence. It makes your customers happy, reduces fall throughs and you get paid faster. The current market average from Sale Agreed to Exchange an
13 August, 2021
Launching #EA2030
ASAP is delighted to be working with four other established and respected #Proptech companies on an initiative to answer a well known commentator’s rhetorical question – “H
01 July, 2021
EA Masters 2021
ASAP are delighted to be Platinum Sponsors for the 2021 EA Masters. This year there will be six months of events culminating in the big exhibition in November. With so much to reflect upon after this
25 May, 2021
Welcome to our new starts
Our team is growing. It has been an exceptionally busy few months for everyone in the sector and likely to continue so we are delighted to welcome some talented new Sales Progressors to our team
01 March, 2021
Front Door Friday Launches
Every year the property industry helps thousands of people complete their house sale or purchase, mostly taking place on a Friday. However, while for many this may be a time of celebration, spare
04 February, 2021
Housing Minister urged to aid support sales Progression
This is a welcome call from the Council of Property Search Organisations to try and release the log-jam in councils across the country. It is also reinforces the benefits of our methodology which is t
07 January, 2021
ASAP Wins EA Masters AWard
We were humbled to receive the Bronze Award for Best Medium Supplier at the EA Masters and are very proud of our team who have worked so hard during a challenging few months. Big thanks to Peter Knigh
12 October, 2020
ASAP Gold Sponsors of EA Masters
ASAP are delighted to be a Gold Sponsor of the EA Masters this year. With 28 hours of content including 40 sessions from leading business speakers, agents and suppliers, it looks set to be must-attend
23 September, 2020
Growth plans accelerate
We are delighted to have appointed experienced property services professional, Julie Williams to help accelerate our plans for growth as the market for outsourcing explodes. Although the sector is enj
24 August, 2020
Positivity in the sector returning
ASAP MD, Richard Megson shares some thoughts on the property market in Today’s Conveyancer – click on the link below:
20 July, 2020
Stamp Duty Holiday Starts Here
On Wednesday, the Chancellor announced that the stamp duty threshold is to be raised from £125,000 to £500,000 – with immediate effect. It is temporary reprieve which will be in place until 31st Marc
09 July, 2020
We are Recruiting
We are delighted to say that the ASAP team is now back to full strength. .We brought the remaining members of the team back from furlough last week and it feels brilliant to have everyone back togethe
29 June, 2020
A new look for ASAP
We have a shiny new website as you can see. At the same time we thought we would take the opportunity to tweak our logo and introduce a snappier URL. Hopefully you will agree CompleteASAP is much more
08 June, 2020
Let’s talk about speed
Richard Megson, co-founder of Assured Sale and Progression Ltd, the leading sales progression experts, takes on the topic of speed in the conveyancing process, and why it’s the answer to some of the i
06 March, 2020
Rolling Out No Sale, No Fee Searches…
…and speeds up transaction times even more. We have launched a first-to-market proposition aimed at further speeding up the conveyancing process by guaranteeing no-sale, no-fee on all legal cost
01 February, 2020
ASAP celebrates its fifth birthday
Assured Sale & Progression Ltd (ASAP Ltd) has marked its fifth birthday with record sales and expansion of the team. As sales progression experts, our business aims to significantly reduce the tim
05 October, 2019
Don’t fall foul of AML legislation
The Government’s new Anti-Money Laundering Directive comes into force on 26th June – are you prepared? The 4th Money Laundering Directive is now law. As an Estate Agent, this means you are be require
01 May, 2019
