Despite the somewhat challenging year, we have seen many agents we work with continuing to flourish. We support hundreds of agents across the whole of the UK, so frequently get to see a good snapshot of the market. This – in turn – helps us to gain a deep understanding of what really makes the successful ones stand out from the crowd and there is one common and crucial denominator amongst them: effectively managing their pipeline. Managing fluctuations and looking aheadThe combination of ‘Trusseconomics’, interest rate rises and the cost of living putting a burden on peoples’ finances has significantly impacted...

Complete ASAP is delighted to announce that all of its sales progression managers have passed their Level 3 Certificate in Sales Progression (CeSP).  In late 2023, online training and qualifications provider, The Able Agent, launched its sales progression course and qualification, designed to raise industry standards and put a spotlight on the transaction process. The course, which was built with the support of ASAP, includes modules on the legal process, handling clients, administrative aspects and AML. Commenting on this milestone, Jamie Taylor, operations director at ASAP, said: “We were keen to not only get behind this course and to help provide valuable...

Back in 2017, Kiah Winder worked as a paralegal at a firm of solicitors but was keen to explore different career avenues. She then heard about the sales progression apprenticeship scheme at Complete ASAP and appreciating that she had real transferable skills, Kiah decided to place her application via the Government website.  4 weeks later she got the job, and she hasn’t looked back since! Kiah was provided really in-depth training with team members Donna and Karen. who both gave her a wealth of industry knowledge. This included information on how the sales progression process works, the overall role of...