15 Feb Team Managers Achieve level 3 CeSP Qualification

Complete ASAP is delighted to announce that all of its sales progression managers have passed their Level 3 Certificate in Sales Progression (CeSP). 

In late 2023, online training and qualifications provider, The Able Agent, launched its sales progression course and qualification, designed to raise industry standards and put a spotlight on the transaction process. The course, which was built with the support of ASAP, includes modules on the legal process, handling clients, administrative aspects and AML.

Commenting on this milestone, Jamie Taylor, operations director at ASAP, said: “We were keen to not only get behind this course and to help provide valuable content for it, but to also put all of our sales progression managers onto it – from the moment it launched. We simply wanted to practice what we preach and to ensure that our own team is the very best it can be. We’re now rolling this training out to all of our sales progressors.”

Lucy Relins, sales progression manager, added: “The course not only reinforced the knowledge I already had, but also went much further in detail on the specifics. I now feel much more confident in advising my team on certain issues which we regularly encounter as part of our job.”

Fausto Swinnerton-Gismondi, who has recently been promoted to operations manager following his qualification, said: “Knowledge is power. A property sale/purchase is one of the biggest financial investments anyone can make, which is why our clients look to us for support and guidance. If all sales progressors go through this course, it will mean we can operate from a position of strength and trust within an ever-changing industry.”

Charlotte Jeffrey-Campbell, founder and director of the Able Agent, commented: “We value what agents know, but there are always gaps in everyone’s knowledge. This is why we chose to get ASAP involved, so that we could really fine-tune the course content. It’s wonderful that they are now putting their own specialist team through this training – a real endorsement of the offering.” 

Further course details here.