If you’re a Mortgage Broker, you know all too well the frustration of transactions taking longer to complete than expected. Delays can be caused by a range of factors, including slow communication between parties, delays with searches, or simple administrative errors....
In today’s competitive property market, attempting to find ways to complete transactions efficiently and cost-effectively, while still providing a high-quality service, is challenging. Here are 4 great ways in which Estate Agents can boost their cashflow....
To mark this year’s National Apprenticeship Week, we’d like to celebrate the success of our Sales Progression Support Apprentice, Kiah Winder. Since joining Assured Sale and Progression in March 2022, Kiah has gone from strength to strength, embracing her role, and moulding her skill set....
In an industry that’s experiencing a period of change, the challenge of maintaining efficiency while reducing costs for Estate Agents is more crucial than it’s ever been. With ongoing shifts in legislation, technology, and consumer behavior, Estate Agents must find new and innovative ways to stay ahead of the competition. One such solution...
A huge congratulations to Sales Progression Team Leader, Emma Delaney for being awarded the ASAP Contributor of the Month for December! Emma was nominated for the award by her team for her exceptional dedication to the Team Leader role and for her outstanding support of her team members. Emma’s team note that nothing is ever too much trouble and that she goes over and above when assistance is required. She is a fantastic listener that truly cares about the needs of her team members. Emma is fabulous at bringing the best out in those that she works with and is a...
As we move into 2023, we have taken a look at what we expect from the property industry during the coming year, how Estate Agents can prepare, and why there is reason to be optimistic about the months to come....
Congratulations to Helen Mayfield and Georgina Sanderson for being named our Contributors of the Month for October and November! Both Helen and Georgina have been recognized for their exceptional customer service and have gone above and beyond in their roles. Their dedication to providing a world-class level of support is admirable and we are thrilled to recognize their hard work and achievements. Read more about the outstanding work that led to their awards below. October – Helen Mayfield Helen Mayfield has been awarded the October Contributor of the Month for her outstanding customer service skills. Helen has inspired confidence in our service...
You may have come across the term ‘NPS score’ or ‘Net Promoter Score’ before, but what is it and how does it help organizations measure their customer experience? Net Promoter Score (NPS) is a proven metric that provides core insights into the experience of customers. The score acts as a quantifiable measurement whereby organizations can determine how likely a customer is to recommend their brand or service to a friend or colleague. Respondents are asked to score the likelihood of this referral between 0 – 10 and are grouped as follows: Promoters (Score 9 – 10) These are loyal advocators of a...
To celebrate International Women’s Day, we want to give you the opportunity to meet an incredibly talented member of our operations team, Jamie Taylor. As our Operations Manager, Jamie is responsible for overseeing the Sales Progression team on a daily basis. She is also a key part of the ASAP management team, playing a crucial role in ASAP’s rapid growth over the last few years. Jamie originally joined us in 2016 as a Sales Progressor and she hasn’t looked back, with promotions to Sales Progression Manager and then on to her current role of Operations Manager. Can you tell us a little...
A few members of the ASAP team had the pleasure of attending the prestigious EA Masters awards last week, most making the trip down to Evolution in London from Yorkshire for the event which took place on Wednesday 3rd November. Representing ASAP at the awards were Directors Richard Megson and Tony Hill along with Operations Manager Jamie Taylor, Training Manager Donna Johston and Team Leaders Lara Hawkins and Lucy Relins. We enjoyed talks from Stephen M.R. Covey, author of The Speed of Trust, who really gave us some food for thought with his presentation on trust and how it can be...