15 Jan

Posted at 14:35h in Uncategorized

The current property market is littered with challenges facing estate agents including a consistently high number of fall throughs, market uncertainty and a drop in property demand. Estate Agent Today (EAT) found that over one third of properties fell through last year, in their recent article. This highlights the increasing importance of maximising cashflow to navigate any market uncertainty in 2024. Here are 4 ways you can boost cashflow within your agency, and collect your fee faster: 1. Improve Customer Service Focus on providing the best customer service experience to all parties involved in the transaction including buyers, sellers, solicitors and mortgage providers....

22 Dec

Posted at 14:01h in Uncategorized

At Complete ASAP, customer feedback is as an absolute priority to us. We want to know what we did well and how we could do even better. Our commitment to excellence is demonstrated by the recent increase in our Net Promoter Score (NPS) to an all-time high of 78. We use NPS to improve our service by collecting feedback after every completion and creating a real-time feedback loop to review with our Sales Progressors. It allows our team to continuously fine-tune our services, collaborate to address any low scores, and ensure that even the most complex or challenging cases receive...

08 Nov

Posted at 10:34h in Uncategorized

At Complete ASAP, customer feedback is as an absolute priority to us. We want to know what we did well and how we could do even better. Our commitment to excellence is demonstrated by the recent increase in our Net Promoter Score (NPS) to an all-time high of 78. We use NPS to improve our service by collecting feedback after every completion and creating a real-time feedback loop to review with our Sales Progressors. It allows our team to continuously fine-tune our services, collaborate to address any low scores, and ensure that even the most complex or challenging cases receive...

03 Nov

Posted at 11:02h in Uncategorized

At Complete ASAP, customer feedback is as an absolute priority to us. We want to know what we did well and how we could do even better. Our commitment to excellence is demonstrated by the recent increase in our Net Promoter Score (NPS) to an all-time high of 78. We use NPS to improve our service by collecting feedback after every completion and creating a real-time feedback loop to review with our Sales Progressors. It allows our team to continuously fine-tune our services, collaborate to address any low scores, and ensure that even the most complex or challenging cases receive...