It’s that time of the month again when we celebrate the success of an ASAP team member that has gone above and beyond in their role. This month, we’re very pleased to announce that the Contributor of the Month for January is...

A huge congratulations to Sales Progression Team Leader, Emma Delaney for being awarded the ASAP Contributor of the Month for December! Emma was nominated for the award by her team for her exceptional dedication to the Team Leader role and for her outstanding support of her team members. Emma’s team note that nothing is ever too much trouble and that she goes over and above when assistance is required. She is a fantastic listener that truly cares about the needs of her team members. Emma is fabulous at bringing the best out in those that she works with and is a...

As we move into 2023, we have taken a look at what we expect from the property industry during the coming year, how Estate Agents can prepare, and why there is reason to be optimistic about the months to come....

Congratulations to Helen Mayfield and Georgina Sanderson for being named our Contributors of the Month for October and November! Both Helen and Georgina have been recognized for their exceptional customer service and have gone above and beyond in their roles. Their dedication to providing a world-class level of support is admirable and we are thrilled to recognize their hard work and achievements. Read more about the outstanding work that led to their awards below. October – Helen Mayfield Helen Mayfield has been awarded the October Contributor of the Month for her outstanding customer service skills. Helen has inspired confidence in our service...

You may have come across the term ‘NPS score’ or ‘Net Promoter Score’ before, but what is it and how does it help organizations measure their customer experience? Net Promoter Score (NPS) is a proven metric that provides core insights into the experience of customers. The score acts as a quantifiable measurement whereby organizations can determine how likely a customer is to recommend their brand or service to a friend or colleague. Respondents are asked to score the likelihood of this referral between 0 – 10 and are grouped as follows: Promoters (Score 9 – 10) These are loyal advocators of a...

To celebrate International Women’s Day, we want to give you the opportunity to meet an incredibly talented member of our operations team, Jamie Taylor. As our Operations Manager, Jamie is responsible for overseeing the Sales Progression team on a daily basis. She is also a key part of the ASAP management team, playing a crucial role in ASAP’s rapid growth over the last few years. Jamie originally joined us in 2016 as a Sales Progressor and she hasn’t looked back, with promotions to Sales Progression Manager and then on to her current role of Operations Manager. Can you tell us a little...